Store Management and Development Lead

1 week ago


Portsmouth, Portsmouth, United Kingdom Bubble CiTea Full time
Job Summary

We are seeking an experienced Senior Store Supervisor to join our team at Bubble CiTea As a key member of our operations team, you will be responsible for overseeing daily store activities, ensuring exceptional customer experiences, and contributing to the overall success of our business.

Main Responsibilities:
  • Sales performance management and shift assignments.
  • Quality control, customer service, and health and safety protocols.
  • Employee recruitment, training, and development initiatives.
  • Customer complaint resolution and team training on drink processes and policies.
  • TikTok content creation and management.

Essential Skills and Qualifications:
  • Proven track record in driving sales growth and improving operational efficiency.
  • Strong leadership and interpersonal skills, with the ability to build trust and rapport with colleagues and customers.
  • Excellent communication and problem-solving abilities.
  • Familiarity with social media platforms and content creation tools.

Compensation and Benefits:
  • An estimated annual salary of $70,000 - $100,000, based on experience and qualifications.
  • A competitive benefits package, including medical, dental, and vision insurance.
  • Professional development opportunities and ongoing training support.


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