Retail Store Operations Manager

1 month ago


Portsmouth, Portsmouth, United Kingdom Outdoor Industry Compass Full time
New Balance Senior Retail Leader

We are seeking a highly skilled and experienced Senior Retail Leader to join our team at New Balance in Portsmouth. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer experience, and leading a high-performing team of retail staff.

As a Senior Retail Leader, you will be accountable for the overall performance of the store, including sales targets, customer satisfaction, and team management. You will work closely with our senior management team to develop and implement strategies to drive business growth and improve operational efficiency.

This is an exciting opportunity for a motivated and results-driven individual to take on a challenging role in a fast-paced and dynamic retail environment. If you have a passion for retail, excellent leadership skills, and a strong track record of achieving sales targets, we would love to hear from you.

Key Responsibilities:

  • Lead a high-performing team of retail staff to achieve sales targets and deliver exceptional customer service
  • Develop and implement strategies to drive sales growth and improve customer experience
  • Manage the day-to-day operations of the store, including visual merchandising, stock control, and loss prevention
  • Collaborate with senior management to develop and implement business plans and strategies
  • Monitor and analyze sales data to inform business decisions and drive sales growth

Requirements:

  • Proven track record of achieving sales targets and delivering exceptional customer service
  • Excellent leadership and communication skills
  • Strong knowledge of retail operations, including visual merchandising, stock control, and loss prevention
  • Ability to work collaboratively as part of a team to achieve business objectives
  • Passion for retail and commitment to delivering exceptional customer experience

Salary: £45,000 - £60,000 per annum, depending on experience



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