Customer Experience Specialist

5 hours ago


Birmingham, Birmingham, United Kingdom Synapri Full time £450 - £550
Job Title: Customer Experience Specialist

We are seeking an experienced Employee Relations Specialist to join our team at Synapri, a leading provider of business software solutions in the UK. The successful candidate will work on a 3-month interim basis, with a strong likelihood of extension or potential for a permanent role.


Key Responsibilities:
  • Review and refine HR policies to ensure they are fit for purpose and compliant with local legislation.
  • Develop templates and guidance to support policy implementation.
  • Collaborate with the L&D function to design manager training on core HR processes and policy changes.
  • Provide expert advice and guidance on employee relations matters, including legislative updates and complex ER issues.

Requirements:

We are looking for a highly experienced Employee Relations Specialist with a strong background in policy development, employee relations, and legislative advisory. If you have a passion for delivering exceptional customer experiences and a keen eye for detail, please apply now.



  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our Customer Care Team at ZEISS Vision GB. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring the highest levels of customer satisfaction, and contributing to the advancement of our business.Key...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our Customer Care Team at ZEISS Vision GB. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring the highest levels of customer satisfaction, and contributing to the advancement of our business.Key...


  • Birmingham, Birmingham, United Kingdom Synapri Full time £450 - £550

    Job Title: Customer Experience SpecialistWe are seeking an experienced Employee Relations Specialist to join our team at Synapri, a leading provider of business software solutions in the UK. The successful candidate will work on a 3-month interim basis, with a strong likelihood of extension or potential for a permanent role.Key Responsibilities:Review and...


  • Birmingham, Birmingham, United Kingdom Synapri Full time £450 - £550

    Job Title: Customer Experience SpecialistWe are seeking an experienced Employee Relations Specialist to join our team at Synapri, a leading provider of business software solutions in the UK. The successful candidate will work on a 3-month interim basis, with a strong likelihood of extension or potential for a permanent role.Key Responsibilities:Review and...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Care Team at ZEISS Vision. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences, ensuring high levels of customer satisfaction, and driving business growth.Key ResponsibilitiesCustomer Service: Provide...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Care Team at ZEISS Vision. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences, ensuring high levels of customer satisfaction, and driving business growth.Key ResponsibilitiesCustomer Service: Provide...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Care Team at ZEISS Vision as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring high levels of customer satisfaction, and driving business growth.Key...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Care Team at ZEISS Vision as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring high levels of customer satisfaction, and driving business growth.Key...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at ZEISS Vision. As a key member of our Customer Care Team, you will be responsible for delivering exceptional customer experiences, ensuring high levels of customer satisfaction, and driving business growth.Key ResponsibilitiesCustomer Service: Provide timely and...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at ZEISS Vision. As a key member of our Customer Care Team, you will be responsible for delivering exceptional customer experiences, ensuring high levels of customer satisfaction, and driving business growth.Key ResponsibilitiesCustomer Service: Provide timely and...


  • Birmingham, Birmingham, United Kingdom Star People Full time

    Star People is seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels, including in-person and remote interactions. Your primary focus will be on building value-oriented relationships with healthcare...


  • Birmingham, Birmingham, United Kingdom Star People Full time

    Star People is seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels, including in-person and remote interactions. Your primary focus will be on building value-oriented relationships with healthcare...


  • Birmingham, Birmingham, United Kingdom Global Experience Specialists Full time

    {"title": "Customer Care Specialist", "description": "Unlock Your Potential in Global EventsAre you a skilled communicator with a passion for delivering exceptional service? Do you thrive in fast-paced, dynamic environments? We're looking for a talented individual to join our Customer Care Team as a Customer Care Specialist.About the RoleEngage with...


  • Birmingham, Birmingham, United Kingdom Global Experience Specialists Full time

    {"title": "Customer Care Specialist", "description": "Unlock Your Potential in Global EventsAre you a skilled communicator with a passion for delivering exceptional service? Do you thrive in fast-paced, dynamic environments? We're looking for a talented individual to join our Customer Care Team as a Customer Care Specialist.About the RoleEngage with...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    {"Key Objectives": "Deliver exceptional customer experiences, provide excellence in customer service, and support customers in resolving their queries or issues.", "Key Responsibilities": "Take ownership of customer queries, develop professional relationships, provide expertise and advice on ZEISS products and services, follow defined SOPs, and act as an...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    {"Key Objectives": "Deliver exceptional customer experiences, provide excellence in customer service, and support customers in resolving their queries or issues.", "Key Responsibilities": "Take ownership of customer queries, develop professional relationships, provide expertise and advice on ZEISS products and services, follow defined SOPs, and act as an...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    Job Title: Customer Care ProfessionalAt ZEISS Vision, we are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Care Professional. This role is responsible for delivering exceptional customer experiences, providing expert support, and ensuring the highest levels of customer satisfaction.Key...


  • Birmingham, Birmingham, United Kingdom ZEISS Vision Full time

    Job Title: Customer Care ProfessionalAt ZEISS Vision, we are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Care Professional. This role is responsible for delivering exceptional customer experiences, providing expert support, and ensuring the highest levels of customer satisfaction.Key...


  • Birmingham, Birmingham, United Kingdom Global Experience Specialists Full time

    Unlock Your Potential in Global EventsAre you a skilled communicator with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a talented Customer Care Specialist to join our team at Global Experience Specialists.About the RoleEngage with exhibitors to resolve enquiries and deliver...


  • Birmingham, Birmingham, United Kingdom Global Experience Specialists Full time

    Unlock Your Potential in Global EventsAre you a skilled communicator with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced, dynamic environments? We're seeking a talented Customer Care Specialist to join our team at Global Experience Specialists.About the RoleEngage with exhibitors to resolve enquiries and deliver...