Access Team Shift Manager

1 month ago


Grimsby, North East Lincolnshire, United Kingdom Navigo Health and Social Care CIC Full time
About the Role

We are seeking an experienced and skilled Access Team Shift Manager to join our integrated Access Team within Navigo Health and Social Care CIC. As a key member of our team, you will play a pivotal part in improving the lives of the people using our services, supporting them to access the most appropriate service(s) for their needs.

Key Responsibilities
  • Facilitate the safe operation and management of the Adult Access team during allocated periods of responsibility.
  • Design, deliver, and evaluate care plans to ensure the best possible outcomes for patients.
  • Attend and sometimes lead appropriate appointments and meetings, including MDTs, follow-up and assessment appointments, team meetings, etc.
  • Undertake full mental health triage and assessment of care needs of patients presenting with complex clinical conditions.
  • Determine management plans and deliver short-term interventions for people who are referred with complex mental health needs.
  • Communicate effectively with patients, families, and other healthcare professionals to ensure comprehensive handover and timely information sharing.
  • Use and evaluate data, evidence, and other information to guide positive outcomes for patients and ensure the delivery of an efficient and safe service.
  • Manage own time and priorities effectively, and support the team to do the same.
  • Contribute to policy writing and review, ensuring compliance with policy, guidance, and legislation.
  • Undertake basic people management duties, including maintaining and supporting others to maintain mandatory training and continuous professional development.
  • Take ultimate responsibility for the shift management of the Access Team and act as site lead for Harrison House when on duty.
  • Cover the 24/7 Access Team rota and on-call rota, providing on-call support to services across the organisation.
About Us

Navigo Health and Social Care CIC is an award-winning social enterprise that provides mental health services to the NHS and beyond. We are committed to delivering services that we would be happy for our own family to use. Our team is passionate about making a difference in the lives of the people we support, and we are looking for like-minded individuals to join us.

What We Offer

We offer a range of benefits, including competitive salaries, comprehensive training and development opportunities, and a supportive and inclusive work environment. If you are passionate about mental health and social care, and are looking for a challenging and rewarding role, we encourage you to apply.



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