Access Team Shift Manager

4 weeks ago


Grimsby, North East Lincolnshire, United Kingdom Navigo Health and Social Care CIC Full time
About the Role

We are seeking an experienced and skilled Access Team Shift Manager to join our integrated Access Team within Navigo Health and Social Care CIC. As a key member of our team, you will play a pivotal part in improving the lives of the people using our services, supporting them to access the most appropriate service(s) for their needs.

Key Responsibilities
  • Facilitate the safe operation and management of the Adult Access team during allocated periods of responsibility.
  • Design, deliver, and evaluate care plans to ensure the best possible outcomes for patients.
  • Attend and sometimes lead appropriate appointments and meetings, including MDTs, follow-up and assessment appointments, team meetings, etc.
  • Undertake full mental health triage and assessment of care needs of patients presenting with complex clinical conditions.
  • Determine management plans and deliver short-term interventions for people who are referred with complex mental health needs.
  • Ensure timely, good-quality information sharing and comprehensive handover.
  • Use and evaluate data, evidence, and other information to guide positive outcomes for patients and ensure the delivery of an efficient and safe service.
  • Manage own time and priorities effectively and support the team to do the same.
  • Contribute to policy writing and review, ensuring compliance with policy, guidance, and legislation.
  • Undertake basic people management duties, including maintaining and supporting others to maintain mandatory training and continuous professional development.
  • Take ultimate responsibility for the shift management of the Access Team and act as site lead for Harrison House when on duty.
  • Cover the 24/7 Access Team rota and on-call rota.
  • Provide on-call support to services across the organisation, including advising and supporting teams to resolve issues that arise.
  • Supervise and manage the daily workload to maximise efficiency, ensuring duties are discharged safely and effectively.
About Us

Navigo Health and Social Care CIC is an award-winning social enterprise that provides mental health services to the NHS and beyond. We are committed to delivering services that we would be happy for our own family to use. Our team is passionate about making a difference in the lives of the people we support, and we are looking for like-minded individuals to join us.

Person Specification
  • Five years post-registration mental health work experience.
  • Evidenced knowledge of relapse prevention.
  • Three years supervision, management, and/or leadership experience in a health or social care environment.
  • Experience using patient records system(s).
  • Three years experience using clinical assessment tools.
  • Three years experience formulating and delivering biopsychosocial interventions.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about making a difference in the lives of the people we support, please apply for this exciting opportunity to join our team.



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