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Client Relationship Manager

2 months ago

Leeds, Leeds, United Kingdom Ernest Gordon Recruitment Full time

Job Title: Client Training Executive

About the Role:

We are seeking an ambitious and driven individual to join our team as a Client Training Executive at Ernest Gordon Recruitment. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities:

  • Develop and implement effective client engagement strategies to drive business growth and retention
  • Provide exceptional customer service to clients, responding to their needs and concerns in a timely and professional manner
  • Work closely with internal stakeholders to understand client needs and develop tailored solutions
  • Conduct regular client reviews to ensure satisfaction and identify areas for improvement
  • Collaborate with the sales team to identify new business opportunities and develop strategies to pursue them

Requirements:

  • Proven experience in a client-facing role, preferably in a business development or account management capacity
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
  • Strong problem-solving and analytical skills, with the ability to think critically and develop creative solutions
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • Strong business acumen, with a solid understanding of business principles and practices

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Regular UK-wide travel and hybrid working arrangements