Resident Support Manager

2 weeks ago


Borehamwood, Hertfordshire, United Kingdom Bupa Global Full time
Leader in Resident Care Services

As part of our commitment to delivering exceptional care experiences, we seek an accomplished Senior Care Assistant to spearhead our resident care services at Hill House in Elstree, Hertfordshire.

In this pivotal role, you will oversee the planning, execution, and coordination of daily care operations, working closely with multidisciplinary teams to address residents' diverse needs and preferences.

You will contribute to a culture of open communication, building trust with residents, families, and colleagues alike. This demands exceptional interpersonal skills, accompanied by deep knowledge of best practices in care delivery, as well as your capacity to navigate complex regulations and policies.

About the Position
  • Develop and implement care strategies tailored to individual residents' requirements
  • Foster collaboration between departments to provide cohesive care solutions
  • Recruit, train, and guide a dynamic care team
  • Coordinate shifts and monitor performance
Essential Skills
  • NVQ3 in care or similar experience
  • Proven leadership abilities with a focus on staff development
  • Ambitious individuals must demonstrate sound knowledge of regulatory guidelines, like those set by the CQC
Our Perks
  • Bupa Global offers My Healthcare, giving you free access to expert health advice and treatment
  • An additional £350 for selecting Bupa's range of products
  • Varying levels of early income payment accessible via Wagestream
  • Twenty-eight days holiday time plus sick pay
  • Lifelong long-term worker recognition program
  • No-interest-long term-travel-loan accessible
  • Parental vacation plan, Menopause Program, and many more benefits available within Bupa,


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