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German Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at Euro London Appointments. As a key member of our customer service team, you will be responsible for providing exceptional support to our B2B clients in German and English.
Key Responsibilities:
- Manage customer inquiries via phone, email, and live chat in both German and English.
- Provide tailored solutions to meet the needs of our B2B clients.
- Collaborate with internal teams to resolve customer issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Proactively identify opportunities to improve customer satisfaction and streamline processes.
Requirements:
- Fluency in German and English (both written and spoken).
- Previous experience in a B2B customer service role is essential.
- Strong communication and problem-solving skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Customer-focused with a solution-oriented mindset.
About Us:
We are a leading recruitment agency specializing in the placement of professionals in the fashion industry. Our team is dedicated to providing exceptional service to our clients and candidates.
