Customer Service Representative with German and English Language Skills
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Euro London Appointments. The ideal candidate will possess excellent communication skills in both German and English, with a passion for delivering exceptional support in a B2B environment.
- Manage customer inquiries via phone, email, and live chat in both German and English, ensuring prompt and professional responses.
- Provide top-notch service to B2B clients, addressing their queries with a high level of expertise and professionalism.
- Assist with order processing, tracking, and follow-up, ensuring seamless customer experiences.
Key Requirements:
- Fluency in German and English (both written and spoken) is essential for success in this role.
- Previous experience in a B2B customer service role is required, with a proven track record of delivering exceptional results.
- Experience with CRM systems is a plus, but not necessary.
If you're a customer service professional with a passion for delivering exceptional support in a B2B environment, we'd love to hear from you.
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