Customer Service Representative with German Language Skills

13 hours ago


London, Greater London, United Kingdom Page Personnel Sales Full time
About Our Client

This Scandinavian furniture brand is a well-known name across Europe, with a Central London hub servicing retail stores across the continent, including Germany.

Our client is going through a period of growth and change, which presents exciting opportunities for future development.

Job Description

As a German Speaking Customer Service Agent, you will be responsible for:

  • Responding to customer inquiries in German via email and phone
  • Using SAP to process orders and resolve customer issues
  • Qualifying customer tickets and providing solutions to resolve their queries
  • Liaising with other teams to progress customer tickets
  • Developing relationships with repeat customers
Requirements

To be successful in this role, you should have:

  • Fluent German and English language skills
  • Customer service experience
  • Excellent attention to detail
  • Strong problem-solving abilities
  • SAP knowledge is a plus, but not essential
What's on Offer

This is a temp-to-perm opportunity with a competitive hourly rate of £18-£21.



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