Customer Service Representative with German Language Skills
13 hours ago
This Scandinavian furniture brand is a well-known name across Europe, with a Central London hub servicing retail stores across the continent, including Germany.
Our client is going through a period of growth and change, which presents exciting opportunities for future development.
Job DescriptionAs a German Speaking Customer Service Agent, you will be responsible for:
- Responding to customer inquiries in German via email and phone
- Using SAP to process orders and resolve customer issues
- Qualifying customer tickets and providing solutions to resolve their queries
- Liaising with other teams to progress customer tickets
- Developing relationships with repeat customers
To be successful in this role, you should have:
- Fluent German and English language skills
- Customer service experience
- Excellent attention to detail
- Strong problem-solving abilities
- SAP knowledge is a plus, but not essential
This is a temp-to-perm opportunity with a competitive hourly rate of £18-£21.
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