German Language Customer Service Representative
2 weeks ago
{"title": "Customer Support Agent - German Speaker", "company": "Debro Group Ltd. t/a ABL Recruitment", "location": "Central London", "salary": "£27,000 to £32,000 Negotiable depending on experience", "language": "Fluent German and English", "sector": "Furniture", "job_type": "Full-time", "contract": "3 months contract with possibility of extension", "responsibilities": ["Respond to customer inquiries regarding our products, services, policies, procedures, etc.", "Assist customers in other inquiries related to their purchase experience.", "Handle customer complaints finding appropriate solutions to ensure their satisfaction.", "Escalate cases requiring additional assistance.", "Contribute to the continuous improvement of processes and services by providing feedback and suggestions.", "Provide excellent written and verbal communication skills in German and English.", "Ability to actively listen and understand customer needs.", "Ability to problem-solve effectively and make autonomous decisions when necessary.", "Strong customer orientation and ability to remain calm and courteous even in challenging situations.", "Ability to work effectively in a dynamic environment and handle multiple tasks simultaneously.", "Good understanding of computer tools, technical systems (SAP, optional C4C) and different processes within those systems.", "German native (or fluent).", "High school diploma (or equivalent) required.", "Previous experience in customer service would be an advantage.", "Additional skills appreciated = SAP knowledge / French speaking"], "required_skills": ["Excellent written and verbal communication skills in German and English.", "Ability to actively listen and understand customer needs.", "Ability to problem-solve effectively and make autonomous decisions when necessary.", "Strong customer orientation and ability to remain calm and courteous even in challenging situations.", "Ability to work effectively in a dynamic environment and handle multiple tasks simultaneously.", "Good understanding of computer tools, technical systems (SAP, optional C4C) and different processes within those systems.", "German native (or fluent).", "High school diploma (or equivalent) required.", "Previous experience in customer service would be an advantage.", "Additional skills appreciated = SAP knowledge / French speaking"], "education": "High school diploma (or equivalent) required.", "experience": "Previous experience in customer service would be an advantage.", "additional_skills": "Additional skills appreciated = SAP knowledge / French speaking"}
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London, Greater London, United Kingdom Euro London Appointments Full timeJob Title: Consumer Services Representative with English and German languagesWe are seeking a highly skilled Consumer Services Representative to join our team at Euro London Appointments. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients in both English and German languages.Key...
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London, Greater London, United Kingdom Euro London Appointments Full timeJob Title: Consumer Services Representative with English and German languagesWe are seeking a highly skilled Consumer Services Representative to join our team at Euro London Appointments. As a key member of our customer service team, you will be responsible for delivering exceptional support to our clients in both English and German languages.Key...
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German Customer Service Representative
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London, Greater London, United Kingdom Page Personnel Sales Full timeAbout Our ClientThis Scandinavian furniture brand is a well-known name across Europe, with a Central London hub servicing retail stores across the continent, including Germany.Our client is going through a period of growth and change, which presents exciting opportunities for future development.Job DescriptionAs a German Speaking Customer Service Agent, you...
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