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Multilingual Customer Service Representative
2 months ago
We are seeking a highly skilled and multilingual individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing customer orders, responding to inquiries, and providing exceptional support to our clients.
Key Responsibilities:- Process customer orders and handle invoices in a timely and accurate manner
- Proactively address customer complaints and resolve issues in a professional and courteous manner
- Communicate effectively with customers via phone, email, and other channels
- Maintain accurate and up-to-date client account records
- Collaborate with the sales team and other departments to ensure seamless customer service
We are looking for a highly motivated and organized individual with excellent communication skills and a strong command of English and at least two other languages. Previous experience in customer care, sales administration, or a related field is essential. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.
Requirements:- Fluency in English and two other languages (Polish, German, Dutch, or French)
- Previous experience in customer care, sales administration, or a related field
- Strong communication and organizational skills
- Able to work well in a fast-paced environment
Please submit your CV in English and Word format to Nina at Language Matters. We look forward to hearing from you.
