Customer Service Representative
1 week ago
Language Matters is seeking a highly skilled French speaking Wholesale Customer Service Representative to join our team in central London. This is a 12 month FTC with the opportunity to be extended or become permanent.
About the Role:
- As a key member of our multilingual team, you will be the first point of contact for all client queries, answering calls and emails in a timely and professional manner while utilizing your French language skills.
- You will maintain knowledge of products and stay up to date with new products and promotions.
About You:
To succeed in this role, you will have previous experience in dealing with a high volume of outbound orders from wholesale clients in a fast-paced environment. If you have a keen interest in fashion and speak fluent French and English, then this role could be the next stepping stone in your career.
Requirements:
- Fluency in French and English, both written and spoken.
- Solid experience providing wholesale customer support services in a product support and/or order dispatch environment.
- Experience working in an online customer support, customer service, sales administration, client support or order fulfillment role.
- Previous experience dealing with wholesale clients and B2B customers.
- Knowledge of Microsoft programs, particularly Excel VLOOKUP and Pivot tables, is desirable.
How to Apply:
Please send your CV in English and in Word format to Valentina.
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