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Customer Service Representative
1 month ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our Financial Services team at Frasers Group. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.
Key Responsibilities:
- Handle customer complaints, queries, and feedback in a professional and timely manner.
- Provide accurate and up-to-date information to customers regarding our products and services.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Stay up-to-date with company policies, procedures, and regulatory requirements.
Requirements:
- Experience working in a customer-facing role, preferably in the financial services sector.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to our recruitment team.
