Senior SAP SD Functional Consultant

4 weeks ago

Glasgow, Glasgow City, United Kingdom NTT DATA Full time

Job Summary

We are seeking a highly skilled Senior SAP SD Functional Consultant to join our UK Managed Services team. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide expert-level advisory and consultative support to our UK customer base for NTT Data Business Solutions.
  • Analyse, configure, and implement appropriate solutions with the support of Functional and Development Consultants when applicable.
  • Communicate effectively with customers and Service Delivery Managers, keeping all parties up-to-date with progress of deliverables.
  • Perform peer reviews of proposed and delivered solutions.
  • Use your problem-solving skills to look for solutions and opportunities.
  • Provide estimates in a timely manner and communicate deliverable status to stakeholders.
  • Test and document new solutions prior to assigning back to the customer for end-user testing.
  • Understand business processes and arrange your own tasks and workload, accepting responsibility for quality and productivity.

Requirements:

  • Deep knowledge and understanding of SAP ECC & S4.
  • Expertise in Sales & Distribution (SD) with specific knowledge in Rebates and Condition Contracts, Inter-company process, Pricing, Advanced ATP and backorder processing, International Trade, and Plants abroad.
  • Cross-functional knowledge across FICO/MM/PP/WM.
  • Functional understanding of sales-related IDocs and setup.
  • Excellent design, configuration, and testing of specific core functional modules.
  • High-level verbal and written communication skills.
  • Documentation skills, including functional specifications and test scripts.
  • Ability to work within a remote consulting support team for contracted customers using NTT Data Business Solutions service management systems and processes.
  • Strong ability to understand business processes and design appropriate solutions.
  • Excellent verbal and interpersonal communication skills for working with functional and customer teams.
  • Track record of full project lifecycle and development activities.
  • Demonstrated ability to learn new technologies and skills quickly.
  • Project-related activities, such as data migration, user support, and end-user training.
  • Hands-on mentality and willingness to take on unknown SAP processes.
  • Ability to act as liaison with clients for troubleshooting and analysis.
  • Presentation skills.
  • Ability to provide end-to-end business solutions.
  • Proven experience in a combined customer service handling/functional support role.
  • Ensure consistent high-level customer satisfaction with quality solutions/services.

About NTT Data

We are a dynamic and innovative organization that transforms SAP solutions into value. We encourage you to consider becoming a part of our team and look forward to hearing from you soon.

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