SAP SD Functional Consultant
4 weeks ago
Job Summary
We are seeking a highly skilled Senior Consultant to join our UK Managed Services Team. As a Senior Consultant, you will work closely with our Managed Service Support Consultants to deliver exceptional services to our clients. This is a customer-focused role that requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Key Responsibilities:
- Provide expert-level advisory and consultative support to our UK customer base for NTT Data Business Solutions
- Analyze and implement solutions with the support of Functional and Development Consultants
- Communicate effectively with customers and stakeholders, keeping them informed of progress and deliverables
- Perform peer reviews of proposed and delivered solutions
- Use your initiative to identify and implement solutions and opportunities
- Provide timely estimates and communicate deliverable status to stakeholders
- Test and document new solutions prior to assigning them to customers for end-user testing
- Understand business processes and arrange your tasks and workload accordingly
Essential Requirements:
- Deep knowledge and understanding of SAP ECC & S4
- Expertise in Sales & Distribution (SD) with specific knowledge in Rebates and Condition Contracts Inter-company process Pricing Advanced ATP and backorder processing International Trade Plants abroad
- Cross-functional knowledge across FICO/MM/PP/WM
- Functional understanding of sales-related IDocs and setup
- Excellent design, configuration, and testing of core functional modules
- High-level verbal and written communication skills
- Documentation skills, including functional specifications and test scripts
- Ability to work within defined SLAs or requested dates
- Strong ability to understand business processes and design appropriate solutions
- Excellent verbal and interpersonal communication skills for working with functional and customer teams
- Proven experience in a combined customer service handling/functional support role
- Ensure consistent high-level customer satisfaction with quality solutions/services
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