Team Leader

5 days ago


New Milton, Hampshire, United Kingdom Card Factory Full time

About the Role

This is an exciting opportunity to join Card Factory as a Team Leader and play a key part in driving the success of our stores. As a Team Leader, you will be responsible for supporting your Store Manager in their goals to deliver commercial growth and develop a team culture of putting the customer at the heart of everything we do.

Key Responsibilities

  • Supporting Store Managers in driving commercial growth and delivering exceptional customer service.
  • Leading the team to deliver great standards and exceptional service every day.
  • Reviewing store performance data and identifying areas for improvement.
  • Developing a team culture that prioritizes customer experience and operational excellence.

About the Ideal Candidate

  • A passionate and customer-centric individual who is committed to delivering exceptional service.
  • A good leader with strong communication and interpersonal skills.
  • Able to demonstrate a positive and forward-thinking approach.
  • Comfortable reviewing store performance data and identifying areas for improvement.

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.

About the Benefits

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support Financial Education Tools Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.

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