Full-time Fashion Retail Professional
3 weeks ago
About the Role:
We are seeking a highly skilled and motivated Sales Associate to join our team in London, Soho.
As a Sales Associate, you will be the ultimate brand ambassador for Wolf & Badger, increasing brand awareness, driving sales, and handling relationships with customers and brands.
Key responsibilities include:
- Educating customers on the Wolf & Badger concept and key selling points for each of our community of brands
- Developing new and maintaining existing relationships with our customers and achieving sales goals
- Delivering the highest level of customer service
- Providing styling advice and driving multi-item transactions
- Engaging in visual merchandising of displays and ensuring the store is maintained and in pristine condition at all times
- Working with content and marketing teams to assist with the production of relevant in-store videos, photos, and other creative materials for social media
- Working with brands and events teams to help produce and execute in-store events
- Supporting our customer service team with store-related customer inquiries
- Managing stock inventory and deliveries, executing the delivery and return of stock from and to our brands
- Contributing to the organisation and maintenance of the store stock room
Requirements:
- Confident and skilled in making sales
- Well organised with sharp attention to detail
- Great interpersonal skills
- Champions small and ethical designers
- Cultivates long-term relationships with customers, going above and beyond so they have a great experience every time they shop with us
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology
- Must thrive under pressure and enjoy a challenge
What We Offer:
- £25,650 per annum plus a generous personal sales commission
- 25 day holiday allowance in addition to bank holidays. Any bank holidays worked are added back to into the paid holiday allowance and the store is closed on Christmas Day and New Year's day
- Paid volunteering leave, pet-ernity leave and heartbreak leave
- Quarterly Wellness Wallet - to spend on products and services which are meaningful to you
- Subscription to Yulife health and wellbeing app
- Opt-in health insurance plan
- Cycle to work scheme
- Ample paid sick leave to support mental and physical health
- Staff discount across Wolf & Badger, in-store and online
- Friendly, passionate and talented colleagues
- Meaningful work. We are a B-Corp leading the movement in responsible retail
Wolf & Badger is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
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