User Experience Research Specialist

16 hours ago


London, Greater London, United Kingdom TDA Full time

Role Overview

We are seeking a highly skilled User Experience Research Specialist to join our team at TDA. As a UX Research Lead, you will play a key role in shaping our understanding of customer needs and behaviors.

About the Role

  • This is a full-time position that involves conducting user research to inform product development and strategy.
  • You will work closely with cross-functional teams to design and execute research studies, analyze data, and communicate findings to stakeholders.

Responsibilities

  • Conduct user research through methods such as surveys, interviews, usability testing, and ethnography.
  • Analyze research data and present findings to stakeholders, including product managers, designers, and engineers.
  • Develop and maintain a deep understanding of customer needs and behaviors.
  • Work collaboratively with cross-functional teams to design and execute research studies.
  • Communicate research findings and recommendations to stakeholders.

Requirements

  • Deep experience with both generative and evaluative research methodologies.
  • Proven track record of independently initiating, running, and communicating research projects.
  • Experience leading mixed-methods studies, including qualitative and quantitative analysis techniques.
  • Strong presentation skills, especially when sharing impactful insights.
  • Ability to guide teams on how to action rich insights and work closely with designers to ideate based on findings.

What We Offer

  • A competitive salary range of $120,000 - $180,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • The opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
  • A dynamic and supportive work environment that encourages growth and development.


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