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Senior User Experience Researcher

1 month ago

London, Greater London, United Kingdom Anson McCade Full time £75,000

Anson McCade Seeks Experienced User Researcher


As part of our high-performing, multi-disciplinary team, we're looking for an experienced User Researcher to help create impactful, user-centred services for our clients.


This role will see you dedicated to using agile methodologies to ensure that every discovery and design project is deeply rooted in user understanding, resulting in accessible, intuitive services.


Key Responsibilities of the User Researcher:


• Identify research needs and select the best research methods for each project.


• Develop, document, and present comprehensive research plans outlining study goals and methodologies.


• Conduct a variety of user research activities, including preparing discussion guides, creating information-gathering tools, and facilitating user research sessions.


• Engage with users through interviews, workshops, and ethnographic research to build meaningful insights.


• Analyse research findings and data to generate valuable insights and actionable recommendations.


• Synthesise and document findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience.


• Present research insights and strategic recommendations to stakeholders in a clear, actionable format.


Requirements of the User Researcher:


• Proven experience as a User Researcher in sectors such as public services, consultancy, or any organisation where data-driven decisions guide impactful outcomes.


• Demonstrated ability to design and execute effective research plans that meet project objectives.


• Strong presentation skills with the ability to deliver insights and recommendations clearly and persuasively.


• Collaborative work style, thriving alongside multi-disciplinary teams and diverse stakeholders.


• Experience in the government sector and active SC clearance are highly preferable.


The User Researcher Package:


• £75,000 base


• Company bonus


• Pension