Dining Services Assistant

6 days ago


South Chailey, East Sussex, United Kingdom Retirement Villages Group Full time

Company Overview

We are a leading provider of retirement services, dedicated to delivering exceptional care and support to our residents. Our mission is to create a warm and welcoming community where individuals can thrive in their golden years.

Job Summary

We are seeking an experienced Dining Services Assistant to join our team at Gradwell Retirement Village in South Chailey, Lewes. As a key member of our hospitality staff, you will play a vital role in ensuring that our residents receive exceptional service during meal times.

Responsibilities

  • Greet residents warmly as they arrive at the dining area
  • Assist residents with seating and provide menus
  • Take food and beverage orders accurately and efficiently
  • Serve meals and beverages in a timely manner
  • Ensure that residents' dietary preferences and restrictions are accommodated
  • Clear tables and reset them for the next service
  • Provide friendly and attentive service to residents throughout their meal
  • Collaborate with kitchen staff and other waitstaff to ensure smooth operation of the dining area
  • Handle residents' concerns or special requests with professionalism and courtesy
  • Maintain cleanliness and organization in the dining area

Requirements

  • Previous experience in a hospitality setting or in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail
  • Compassionate and patient demeanour
  • Knowledge of food safety and sanitation guidelines

Benefits

We offer a competitive salary of £25,000 per annum, plus benefits including Medicash, Pension Scheme, Enhanced Annual Leave, Birthday Leave, Rewards Schemes, Volunteering and Well-Being days.



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