Customer Service Representative

3 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom Lookers Full time

About the Role:

We are seeking a warm and empathetic individual to join our team as a Showroom Host / Receptionist. As a Showroom host, you will be our customers' first point of contact and are crucial in providing Lookers a world-class experience.

Key Responsibilities:

  • Ensuring customers are taken care of while maintaining the highest levels of professionalism
  • Contributing to a happy, positive environment while ensuring the dealership is well-presented at all times
  • Assisting with general administrative duties with accuracy and attention to detail, as well as ensuring the dealership is well-presented at all times
  • Customer-facing role with requirements to work over the phone and via email too
  • Maintaining the highest levels of professionalism

Requirements:

You will be someone who has pride in high standards to keep our showroom tidy and always welcoming. Excellent communication skills will be your strength, and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. You will be warm, empathetic, and friendly, with an approachable and professional manner.

Having experience working in a similar role, with the ability to deal with a variety of responsibilities, along with strong organisational skills and an eye for detail, is also important.



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