Global Medical Assistance Specialist
3 days ago
Transforming Healthcare Globally
We are seeking an exceptional Global Medical Assistance Specialist to join our team at AXA Partners. As a key member of our International Emergency Team, you will play a vital role in delivering first-class medical assistance to customers worldwide.
Key Responsibilities:
- Provide timely and accurate information to customers based on professional expertise and training.
- Ensure customer expectations are met and exceeded through prompt and effective service delivery.
- Maintain close communication with healthcare professionals and organizations to ensure seamless service delivery.
- Collaborate with colleagues to deliver high-quality training programs for medical assistance personnel.
- Stay up-to-date on medical information and best practices to provide expert advice and guidance.
- Foster strong relationships with clients and stakeholders to build trust and loyalty.
Requirements:
- Registered Nurse with a minimum of 5 years post-registration experience, including at least 2 years in acute areas such as ITU/A&E/CCU or equivalent.
- Evidence of current registration and revalidation with NMC and membership of the Royal College of Nursing.
- Strong customer service and communication skills, with the ability to handle language and cultural barriers.
- Ability to work independently and make decisions quickly in high-pressure situations.
- Excellent problem-solving and critical thinking skills, with a focus on patient safety and well-being.
- Flexibility to work variable shifts, including evenings and weekends, with occasional overtime required.
Benefits:
- Competitive salary: £24,570 per annum (pro-rata), plus benefits package.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- Collaborative and supportive team environment.
- Opportunity to make a real difference in people's lives by providing expert medical assistance.
About AXA Group:
AXA Group is a world-leading insurance and asset management company, dedicated to protecting and advising our clients at every stage of their lives.
About the Role:
This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional medical assistance services to customers worldwide.
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