International Emergency Medical Nurse Specialist

6 days ago


Redhill, Surrey, United Kingdom AXA Group Full time

Nursing Role in Global Medical Support

We are seeking a skilled International Emergency Medical Nurse to join our dynamic team, providing medical assistance to customers worldwide. This role involves providing timely and suitable information over the phone, ensuring customer expectations are met, and collaborating with healthcare professionals to deliver prompt and correct service.

Key Responsibilities:

  • Provide accurate and professional medical advice to customers based on expertise and training.
  • Maintain open communication with customers to ensure their needs are met.
  • Work collaboratively with healthcare professionals to deliver high-quality medical assistance.
  • Stay up-to-date with medical information and IT software systems.
  • Communicate effectively with medical professionals globally.
  • Deliver training to medical assistance personnel and maintain medical equipment.
  • Exercise cost control within insurance policies and escalate issues as necessary.
  • Anticipate, approve, and monitor estimated costs for clients.
  • Maintain relevant professional qualifications and accreditations.

About the Role:

This is a full-time position with a 12-week training program. The successful candidate will work in a dynamic team, providing medical assistance to customers worldwide. A strong background in nursing, excellent communication skills, and the ability to work under pressure are essential for this role.

About Us:

AXA Group is a global leader in insurance and asset management, protecting and advising customers at every step of their lives. We offer a wide range of solutions in assistance services, travel insurance, and credit protection.



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