IT Field Service Professional

4 weeks ago


Birmingham, Birmingham, United Kingdom Sanderson Full time
Job Title: IT Field Service Engineer

We are seeking a skilled IT Field Service Engineer to join our team at Sanderson in Birmingham. As an IT Field Service Engineer, you will be responsible for installing, maintaining, upgrading, and repairing IT products such as PCs, workstations, printers, terminals, servers, and associated devices.

Responsibilities:
  • Install, maintain, upgrade, and repair IT products, including PCs, workstations, printers, terminals, servers, and associated devices.
  • Attend all incidents/requests as directed by the Customer Incident Centre in a courteous and customer-focused fashion.
  • Monitor, update, and progress assigned incidents in real-time.
  • Coordinate between clients and vendors to ensure timely resolution of problems.

Essential Skills:
  • A full valid UK driver's license, own car, and business insurance.
  • Ability to resolve hardware issues and basic software problems.

About Us:
We are committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter and a RIDI 100 and Business Disability Forum partner organization.

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