Field Service Engineer
1 month ago
Job Overview
Ross Care is a leading provider of healthcare services, committed to delivering exceptional care and support to our clients. We are seeking a skilled Field Service Engineer to join our team in Birmingham and Leamington Spa.
Job Summary
We offer a competitive salary of £27,514 per annum for this challenging and rewarding role. As a Field Service Engineer, you will be responsible for servicing and repairing powered and manual wheelchairs in the field, with the aim of achieving a first-time fix whenever possible.
Key Responsibilities
- Servicing and repairing powered and manual wheelchairs in the field, ensuring all work is carried out to the highest standard.
- Delivering and collecting wheelchairs to and from service user homes and NHS departments, adhering to Company Infection Control Policy.
- Completing all necessary paperwork related to each job, including parts used and action taken, to ensure accurate updates to the database.
- Ensuring all regulations covering the driving and use of the Company vehicle on public highways are observed, and being aware of employee responsibility under the Health & Safety at Work Act.
- Maintaining a professional customer service attitude when dealing with service users and other agencies, always wearing your uniform and identification badge, and keeping it clean and laundered.
- Being responsible for the maintenance and safekeeping of all tools and equipment provided by the Company, as outlined in the Company handbook.
- Agreeing to undertake all training offered that is necessary to maintain skills required for this role.
Requirements
- Fully qualified Field Service Engineer with experience in servicing and repairing powered and manual wheelchairs.
- Full UK driving licence.
- Successful enhanced DBS check.
- Awareness and understanding of people with disabilities.
- Flexible approach to working conditions and environment changes.
- Ability to use a mobile phone to relay photographs.
- Basic computer skills for diagnostic purposes.
Benefits
We offer a range of benefits, including a competitive salary, pension scheme, and opportunities for career development and training. If you are interested in this role, please submit your CV for consideration.
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