Field Service Engineer

1 month ago


Birmingham, Birmingham, United Kingdom Rosscare Full time

Job Overview

Ross Care is a leading provider of healthcare services, committed to delivering exceptional care and support to our clients. We are seeking a skilled Field Service Engineer to join our team in Birmingham and Leamington Spa.

Job Summary

We offer a competitive salary of £27,514 per annum for this challenging and rewarding role. As a Field Service Engineer, you will be responsible for servicing and repairing powered and manual wheelchairs in the field, with the aim of achieving a first-time fix whenever possible.

Key Responsibilities

  1. Servicing and repairing powered and manual wheelchairs in the field, ensuring all work is carried out to the highest standard.
  2. Delivering and collecting wheelchairs to and from service user homes and NHS departments, adhering to Company Infection Control Policy.
  3. Completing all necessary paperwork related to each job, including parts used and action taken, to ensure accurate updates to the database.
  4. Ensuring all regulations covering the driving and use of the Company vehicle on public highways are observed, and being aware of employee responsibility under the Health & Safety at Work Act.
  5. Maintaining a professional customer service attitude when dealing with service users and other agencies, always wearing your uniform and identification badge, and keeping it clean and laundered.
  6. Being responsible for the maintenance and safekeeping of all tools and equipment provided by the Company, as outlined in the Company handbook.
  7. Agreeing to undertake all training offered that is necessary to maintain skills required for this role.

Requirements

  • Fully qualified Field Service Engineer with experience in servicing and repairing powered and manual wheelchairs.
  • Full UK driving licence.
  • Successful enhanced DBS check.
  • Awareness and understanding of people with disabilities.
  • Flexible approach to working conditions and environment changes.
  • Ability to use a mobile phone to relay photographs.
  • Basic computer skills for diagnostic purposes.

Benefits

We offer a range of benefits, including a competitive salary, pension scheme, and opportunities for career development and training. If you are interested in this role, please submit your CV for consideration.



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