Field Service Engineering Specialist
1 month ago
This is a unique opportunity to join CBSbutler Holdings Limited as a Medical Service Engineer, based at our head office in Birmingham. As a Workshop-based Medical Engineer, you will be trained in the maintenance and repair of high-risk medical equipment.
About the RoleThe ideal candidate will have previous experience in maintenance and repair of electronically-biased, electro-mechanical devices. You will also provide remote technical support to Field Service Engineers and customers, including clinical staff and third-party medical engineering companies. Additionally, you will help investigate customer complaints related to medical equipment and identify product issues.
Key Responsibilities- Maintenance and repair of high-risk medical equipment
- Remote technical support for Field Service Engineers and customers
- Investigation of customer complaints and identification of product issues
As a Medical Service Engineer, you will receive in-depth product training, which is essential for your success in this role. Prior medical engineering experience is advantageous but not essential.
Working Hours and LocationYou will work Monday to Friday, 8 hours a day, with breaks. The company offers flexible working hours to support employees who require adjusted schedules. The role is based full-time at our head office in Birmingham, with no requirement to travel, except occasionally accompanying a Field Engineer on a job.
Benefits and SalaryWe offer a competitive salary of £38,000 per annum, plus a discretionary bonus (approximately 10-15%), mobile phone, laptop, and iPad, generous pension scheme, opt-in medical plan, and 33 days paid leave. You will also receive manufacturer product training and annual salary reviews.
Requirements- Prior experience in maintenance and repair of electronically-biased, electro-mechanical devices
- Good IT competency - able to use emails, Excel, and internal equipment management systems
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