Field Service Engineer Specialist

1 month ago


Birmingham, Birmingham, United Kingdom Omega Resource Group Full time

Omega Resource Group is seeking a Field Service Engineer Specialist to provide technical support to customers across the UK, Ireland, and Scandinavia. As a key member of the company's extensive support network, you will be responsible for ensuring customer satisfaction at every stage of contact and on every service project related to our machines.

The ideal candidate will possess a strong background in mechanical engineering principles, have excellent problem-solving skills, and be able to work independently with minimal supervision.

This is a permanent, full-time position with a salary range of £40,500-£55K (OTE). The company offers a comprehensive benefits package, including 25 days' holiday + purchase/sell holidays and a 5% pension contribution/company match.

Key responsibilities include:

  • Providing on-site technical support to customers
  • Repairing and installing new machines
  • Relocating existing equipment
  • Conducting preventative maintenance
  • Ordering necessary parts

Required qualifications and experience include:

  • A HNC, HND, or degree level qualification in a relevant engineering discipline or successful completion of an engineering apprenticeship
  • An understanding of mechanical drawings and systems
  • A full UK driving licence


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