Field Service Business Lead

2 days ago


Birmingham, Birmingham, United Kingdom LG Engineering Solutions Full time
Role Overview

The Field Service Manager position at LG Engineering Solutions offers a unique opportunity for a seasoned professional to take on a challenging role and contribute to the company's continued growth. With a competitive salary of up to £57,000, plus a company car and private healthcare, this role is ideal for someone looking to expand their career horizons. About the Role:
The successful candidate will be responsible for managing a team of 15 Field Service Engineers, ensuring compliance with all Health and Safety procedures, and conducting regular site monitoring. They will also manage absence, performance, and appraisals for the team, maintain relationships with customers, address any queries and complaints, and improve service by visiting customers. Additionally, they will be responsible for managing recruitment of Engineers and maintaining relationships with customers. Key Performance Indicators:
  1. Manage a team of 15 Field Service Engineers effectively
  2. Ensure compliance with all Health and Safety procedures
  3. Conduct regular site monitoring
  4. Maintain relationships with customers
  5. Manage recruitment of Engineers

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