Technical Field Service Professional
2 days ago
A renowned OEM of steel fabrication machinery seeks a skilled Technical Field Service Professional to join their team. Based in the UK, they offer a comprehensive range of brand new machinery, efficient aftercare, and servicing through a network of experienced engineers.
This position offers a strong basic salary up to £40K depending on experience, plus door-to-door payments and an attractive benefits package.
Key Responsibilities:- Installation, commissioning, maintenance, and service of metal fabrication machine tools
- Routine service and inspection checks to company standards
- Breakdown maintenance, both electrically and mechanically
- Fault finding and diagnosis
- Full installation, setup, levelling, and geometry checks
- Providing end-user support to customers, as well as training and demonstrations
- Communicating with the technical helpdesk, service manager, and other engineers in the team
- Utilizing laptops and tablets to complete all service and maintenance reports, and submit timesheets/ expenses
This role presents an excellent opportunity to work with a business that fosters a positive work culture, demonstrates low staff turnover, especially in the service department, and provides a high degree of trust to ensure jobs are completed or delivered as planned.
Requirements:- Previous experience as a field service engineer working for a similar OEM of metal cutting machinery
- Strong knowledge of mechanical and basic electrical repairs to machine tools, working safely with electrical circuits and wiring to swap parts like for like
- Ability to work independently on-site with customers, but still collaborate with the team and helpdesk when needed
- Full clean driver's license
- Basic salary of up to £40K DOE
- Paid door-to-door, with overtime at Time & 1/3 after 45 hours
- Company vehicle with fuel card
- Overnight allowance of £25 per night, plus breakfast, lunch, and evening meals
- Laptop, phone, and company credit card
- 33 days holiday, including bank holidays
- Company pension scheme
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