Technical Field Service Professional

2 days ago


Birmingham, Birmingham, United Kingdom ASC Connections Ltd Full time

A renowned OEM of steel fabrication machinery seeks a skilled Technical Field Service Professional to join their team. Based in the UK, they offer a comprehensive range of brand new machinery, efficient aftercare, and servicing through a network of experienced engineers.

This position offers a strong basic salary up to £40K depending on experience, plus door-to-door payments and an attractive benefits package.

Key Responsibilities:
  • Installation, commissioning, maintenance, and service of metal fabrication machine tools
  • Routine service and inspection checks to company standards
  • Breakdown maintenance, both electrically and mechanically
  • Fault finding and diagnosis
  • Full installation, setup, levelling, and geometry checks
  • Providing end-user support to customers, as well as training and demonstrations
  • Communicating with the technical helpdesk, service manager, and other engineers in the team
  • Utilizing laptops and tablets to complete all service and maintenance reports, and submit timesheets/ expenses

This role presents an excellent opportunity to work with a business that fosters a positive work culture, demonstrates low staff turnover, especially in the service department, and provides a high degree of trust to ensure jobs are completed or delivered as planned.

Requirements:
  • Previous experience as a field service engineer working for a similar OEM of metal cutting machinery
  • Strong knowledge of mechanical and basic electrical repairs to machine tools, working safely with electrical circuits and wiring to swap parts like for like
  • Ability to work independently on-site with customers, but still collaborate with the team and helpdesk when needed
  • Full clean driver's license
Benefits Package:
  • Basic salary of up to £40K DOE
  • Paid door-to-door, with overtime at Time & 1/3 after 45 hours
  • Company vehicle with fuel card
  • Overnight allowance of £25 per night, plus breakfast, lunch, and evening meals
  • Laptop, phone, and company credit card
  • 33 days holiday, including bank holidays
  • Company pension scheme


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