Business Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Knight Frank Full time
Job Title: Business Manager

Knight Frank is seeking a highly skilled Business Manager to join our team in the Edinburgh Residential Office. As a Business Manager, you will be responsible for maintaining successful daily business practices, supervising employee productivity, and providing internal processes for improved efficiency.

Key Responsibilities:
  • Supervise employee productivity and provide internal processes for improved efficiency.
  • Provide data analytics of sales and marketing to the Directors.
  • Work with department managers to develop long-term strategic initiatives and annual business plans.
  • Create and maintain rolling three-month plan for forecasting, targeting, and achieving sales targets.
  • Competitor analysis.
  • Support operations, including sales, marketing, and public relations.
  • Helping to foster a positive team spirit, supporting individual team members and arranging team social events to bring the team together at regular intervals.
  • Assisting with recruitment and human resource matters.
  • Managing the onboarding and offboarding of new joiners and leavers to the department.
  • Ensuring the team are equipped with stationery, Knight Frank collateral and furniture to be able to conduct their roles.
  • Manage customer journey improvement initiatives. Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements.
  • Conduct monthly reporting to assist with performance monitoring.
Requirements:
  • Excellent verbal and written communication skills, and high level of emotional intelligence.
  • Excellent time management skills
  • Flexibility, adaptability and a co-operative attitude


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