Customer Service Engineer

22 hours ago


Chester, Cheshire, United Kingdom Fieldcal Full time
Job Overview:
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We are currently seeking a Customer Service Engineer - Field Operations to join our team in the Cheshire area. This role involves visiting client sites to carry out servicing, repairs, and preventative maintenance on various material handling equipment and forklift trucks.


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Your responsibilities will include managing and controlling parts stock, completing service reports and timesheets, and interacting with clients to ensure excellent customer service. You will work independently, making decisions and taking ownership of your tasks.


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To be successful in this role, you will hold a full driving license and have previous experience in a customer-facing environment. Your mechanical and electrical knowledge will enable you to diagnose and resolve complex issues efficiently.


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As a valued member of our team, you can expect a competitive salary of £40,000-£50,000 per annum, depending on your level of experience. You will also receive a range of benefits, including 25 days annual leave plus bank holidays, overtime opportunities, and industry-leading training.


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About the Role:
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This is an excellent opportunity for a qualified engineer to join our team and contribute to the success of our business. You will work closely with our experienced team to deliver high-quality results and provide exceptional customer service to our clients.


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Benefits:
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  • A competitive salary of £40,000-£50,000 per annum
  • 25 days annual leave plus bank holidays
  • Overtime opportunities
  • Industry-leading training
  • Company laptop and phone

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Key Responsibilities:
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  • Carry out servicing, repairs, and preventative maintenance on various material handling equipment and forklift trucks
  • Manage and control parts stock
  • Complete service reports and timesheets
  • Interact with clients to ensure excellent customer service

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Requirements:
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To be considered for this role, you will need to possess a full driving license and have previous experience in a customer-facing environment. Your mechanical and electrical knowledge should be up-to-date, and you should be able to diagnose and resolve complex issues efficiently.


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We are looking for a skilled and motivated individual who is passionate about delivering exceptional customer service. If you are a qualified engineer with a strong work ethic and a desire to succeed, we would love to hear from you.



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