Retail Systems Support Specialist
1 month ago
We are seeking a highly skilled Retail Systems Support Specialist to join our team at Govia Thameslink Railway. As a key member of our retail team, you will be responsible for the maintenance and support of all retailing equipment, databases, and processes within our organization.
Key Responsibilities- Ensure the effective maintenance of all retail systems and provide accurate reporting to management teams.
- Participate in product development to ensure new products can be effectively implemented within our retail systems.
- Provide technical support as a subject matter expert on all retail applications and processes.
- Support testing of new software developments for station retailing equipment to ensure compatibility.
- Act as an ambassador for GTR at meetings with other TOCs or suppliers and for the department at internal meetings.
- Administer GTR retail systems, databases, and tools to ensure they are current and up-to-date.
- Communicate and provide information to assist and enable retail operations and effective service both internally and externally.
- Manage stations allocated to you, complete station audits, and assist stations in maintaining TIS, gates, and validators.
- Report issues outside of fingertip maintenance to relevant suppliers in a timely fashion.
- Supply training to staff across all TIS as required.
- Complete tasks as directed by your manager to meet the company's needs.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Free travel across the GTR network.
- Hybrid working.
- Full Final Salary pension.
- 25 days annual leave.
- 75% discount on other train services, including the London Underground.
- Healthcare benefits.
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Retail Systems Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full time{"title": "Retail Systems Support Specialist", "description": "Job SummaryWe are seeking a highly skilled Retail Systems Support Specialist to join our team at Govia Thameslink Railway. As a key member of our retail team, you will be responsible for the maintenance and support of all retailing equipment, databases, and processes within our organization.Key...
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Retail Systems Support Specialist
1 week ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeJob Title: Retail Systems Support SpecialistJob Summary: We are seeking a highly skilled Retail Systems Support Specialist to join our team at Govia Thameslink Railway. As a key member of our retail team, you will be responsible for the maintenance and support of all retailing equipment, databases, and processes within our organization.Key...
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Retail Systems Support Specialist
2 weeks ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full time**Retail Systems Support Role**We are seeking a skilled Retail Systems Support Specialist to join our team at Govia Thameslink Railway. As a key member of our retail team, you will be responsible for the maintenance and support of all retailing equipment, databases, and processes within our organization.**Key Responsibilities:**Ensure the effective...
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Retail Systems Support Specialist
1 week ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeRetail Systems Support Role OverviewWe are seeking a skilled Retail Systems Support Specialist to join our team at Govia Thameslink Railway. As a key member of our retail team, you will be responsible for the maintenance and support of all retailing equipment, databases, and processes within GTR.Key Responsibilities:Ensure the effective maintenance of all...
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Retail Systems Support Specialist
2 weeks ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeRetail Systems Support Role OverviewWe are seeking a skilled Retail Systems Support professional to join our team at Govia Thameslink Railway. As a key member of our retail team, you will be responsible for the maintenance and support of all retailing equipment, databases, and processes within our organization.Key ResponsibilitiesEnsure the effective...
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Retail Systems Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeJob Title: Retail Systems SupportWe are seeking a highly skilled and experienced Retail Systems Support professional to join our team at Govia Thameslink Railway.Key Responsibilities:Ensure the effective maintenance of all retail systems and provide accurate reporting to management teams in case of issues.Participate in product development to ensure new...
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Retail Systems Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeJob Title: Retail Systems SupportWe are seeking a highly skilled and experienced Retail Systems Support professional to join our team at Govia Thameslink Railway.Key Responsibilities:Ensure the effective maintenance of all retail systems and provide accurate reporting to management teams in case of issues.Participate in product development to ensure new...
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Retail Systems Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeJob Title: Retail Systems SupportWe are seeking a highly skilled and experienced Retail Systems Support professional to join our team at Govia Thameslink Railway.Key Responsibilities:Ensure the effective maintenance of all retail systems and provide accurate reporting to management teams.Participate in product development to ensure new products can be...
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Retail Systems Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeJob Title: Retail Systems SupportWe are seeking a highly skilled and experienced Retail Systems Support professional to join our team at Govia Thameslink Railway.Key Responsibilities:Ensure the effective maintenance of all retail systems and provide accurate reporting to management teams.Participate in product development to ensure new products can be...
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Retail Systems Support Specialist
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Croydon, Greater London, United Kingdom Govia Thameslink Railway Full timeThe ideal candidate will be responsible for ensuring the smooth maintenance of our retail systems, databases, and processes within GTR. This includes the effective maintenance of all retail systems and ensuring that accurate reporting is made available to appropriate management teams where issues occur.Key Responsibilities:Accountable for the effective...
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