CRM Marketing Manager

1 month ago

London, Greater London, United Kingdom Puig Full time
About the Role

We are seeking a highly skilled CRM Marketing Manager to lead our global CRM communications calendar across multiple brands and markets within our Niche portfolio.

Key Responsibilities
  • Develop and optimise multi-channel CRM marketing communications to drive consumer engagement, loyalty, and revenue growth.
  • Own the end-to-end planning of the global CRM communications calendar, leveraging data to create personalised marketing campaigns.
  • Collaborate with the Global Consumer Marketing team to align with brand values and business goals.
  • Manage CRM platforms, email marketing, and consumer segmentation to drive business results.
  • Stay up-to-date with industry trends and best practices in CRM marketing.
Requirements
  • Proven experience in a CRM/Email marketing manager role, preferably within the beauty or luxury retail industry.
  • Strong understanding of email marketing and other CRM channels such as SMS and Direct Mail.
  • Proficiency in CRM tools and platforms (e.g., Bloomreach, Braze, Salesforce, etc.).
  • Experience with data visualisation tools preferred (e.g., Looker, Power BI, Tableau, etc.).
  • Exceptional communication and project management skills.
What We Offer
  • A dynamic, fast-paced environment with opportunities for growth and development.
  • A competitive compensation and benefits package.
  • An entrepreneurial, creative, and welcoming work culture.
  • A range of learning and development opportunities.
  • An international company with plenty of opportunities to grow.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

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