E-Billing Specialist

4 weeks ago

Birmingham, Birmingham, United Kingdom Holland & Knight LLP Full time

We are seeking an E-Billing Specialist to contribute to the growth and success of our firm. This position offers the flexibility to work from home with periodic in-office presence required for team meetings, events, and training opportunities.

The E-Billing Specialist will be responsible for submitting ebilled invoices via various electronic billing systems for client remittance and owning the ebilled invoices until they have been successfully approved for payment.

Key Responsibilities Include:

  • Receive finalized invoices delivered by the Billing Specialists to be processed electronically.
  • Process invoices through eBillingHub and, if necessary, upload LEDES files on ebilling vendor site.
  • Own the full scope of electronic billing for assigned clients, beginning with a finalized invoice and ending with a successful approval for payment, processing appeals as needed on short paid invoices.
  • Follow up on "ebilled" invoices to ensure status has not changed on ebilling vendor site.
  • Manage rejected invoices for assigned clients, liaising with the Billing Specialist to resolve promptly.
  • Communicate all pertinent ebilling changes to appropriate Billing Specialist and Client Accounts Representative.
  • Manage and oversee client implementations for a smooth transition from paper invoices to electronic billing.
  • Perform transactions, coordinate data, projects, or accounts of a highly specialized, advanced, or sensitive nature.
  • Build rapport to establish and maintain solid client relationships.
  • Provide general administrative assistance and support to assigned managers.
  • Fulfill information requests and other inquiries from field personnel and customers.
  • Work on special projects and additional duties as assigned.

Qualifications:

  • Strong technical skills including Internet Explorer, Excel, and Outlook.
  • Excellent oral and written communication skills.
  • Ability to prioritize and manage multiple tasks in order to meet critical deadlines.
  • Ability to work in a team environment.
  • Legal billing/ebilling experience a plus.
  • Experience with Aderant billing software and/or eBillingHub a plus.

Minimum Education:

  • Bachelor's degree preferred, but may be substituted for relevant legal work experience

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

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