Customer Service Representative

7 days ago


Crawley, West Sussex, United Kingdom NEXT Full time

At Next, we're looking for a talented Sales Team Member to join our fast-paced store team. As part of this role, you'll have the opportunity to offer outstanding service and excellent stock operations to our customers.

We're committed to investing in our employees' development from day one, and flexible working options are available. In return, we expect our employees to support all Company policies and procedures and have a great attitude to work.

The ideal candidate will be a great communicator who's always looking for ways to help, friendly, calm and efficient, even on their busiest days. They'll be excited about the challenge of a varied and fast-paced job and be flexible, supportive and always ready to go the extra mile.

This role offers an estimated salary of £10.25 per hour, based on standard UK employment laws and practices. As a Sales Team Member, you'll be responsible for offering fast and friendly service at all times, helping our customers find the perfect products, sharing your passion and knowledge about our amazing products, and working in all areas of the store.

About the Role:

  • Offer fast and friendly service at all times, helping our customers to find the perfect products
  • Share your passion and knowledge about our amazing products
  • Work in all areas of the store, including sales floors, stockrooms and processing deliveries
  • Take control of your own development

About You:

  • A great communicator who's always looking for ways you can help
  • Friendly, calm and efficient – even on your busiest days
  • Excited about the challenge of a varied and fast-paced job
  • Flexible, supportive and always ready to go the extra mile

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to the relevant Home Office requirements on skills level not being met.

What's Next:

As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview.



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