Customer Service Representative

1 month ago


Crawley, West Sussex, United Kingdom Tesco Full time
About the Role

At Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative, you'll be at the heart of this mission, helping our shoppers every day.

The role involves working across the store in our service, picking, and replenishment areas. You'll need to be passionate about delivering great service, greeting customers with a smile, and serving them with pride. Building rapport with customers and making decisions that are right for them is essential.

We're proud to offer a competitive salary starting from £12.02 an hour, rising to £13.15 for stores within the M25. Additional payments may apply depending on location and skills. Our colleagues enjoy 20 days' holiday plus a personal day, rising to 22 days after 12 months, as well as flexible working options.

You'll be responsible for knowing your customers and serving them with passion and pride; giving great natural service. This means being knowledgeable about the products and services within your store and working across the store where required. You'll also put into practice the training you've received, so we all work safely, effectively, and serve our customers brilliantly.

In return, you'll benefit from a range of perks, including 10% off and 15% at pay-day weekends, access to free wellbeing services, life cover of five times your pay, and an award-winning pension with matching contributions up to 7.5%. We're committed to providing a fully inclusive and accessible recruitment process and welcome candidates from diverse backgrounds.



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