External Sales and Customer Service Representative
3 days ago
We are seeking a skilled Sales Executive to join our client's team in Oswestry. The successful candidate will be responsible for supporting the external sales team, processing sales orders, and handling customer queries.
Responsibilities- Support the external sales team with proactive hands-on assistance.
- Document all activities on CRM software, including telephone calls, sales calls, opportunities, leads, case studies, faulty goods, order tracking, market, and customer information.
- Process sales orders and handle customer queries efficiently.
- BUILD RELATIONSHIPS WITH CUSTOMERS
- Deal with orders and sales enquiries promptly.
- Provide after-sales/customer service support and liaise with the External Sales/Quality department as required.
- Prepare and present sales reports to stakeholders.
- Develop and implement marketing campaigns to enhance brand awareness and business development.
- Prior experience working in a busy sales/administrative environment is essential.
- A team player with the ability to work independently is required.
- Familiarity with ERP and CRM systems, as well as proficiency across the Microsoft suite.
- Excellent communication, presentation, and negotiation skills with fluency in English, verbal and written.
- Strong time management and task prioritization skills.
- A strong working knowledge of Agriculture/Equine is preferred.
- An estimated salary of £30,000 to £32,000 per year, depending on experience.
- A permanent position with opportunities for growth and development.
- 20 days' annual leave increasing to 23 days by 5 years of service.
- A performance bonus scheme.
- A life assurance policy.
- A company car.
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