Product Design Manager, Endpoint and EMEA

4 weeks ago


London, Greater London, United Kingdom Cisco Full time
About Cisco

Cisco is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don't own.

Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.

Job Description

This role is a combination of people management and design work and is scoped for the UK timezone, reporting to the Chief Design Officer for ThousandEyes on the west coast of the USA.

As the Senior Manager, Product Design you will be responsible for building and growing our EMEA footprint of designers and researchers as well as being the Product Design Lead for Endpoint, a key strategic initiative.

You will also be in close collaboration across Cisco Design as we move forward with initiatives that will build a stronger and more vibrant Cisco ecosystem.

Key Responsibilities:
  • Lead, manage & grow a team of designers along with owning design projects from conception to delivery.
  • Scope, staff and run both strategic and tactical work, always looking left-to-right and bringing others along.
  • Partner with PM and Dev to define processes that increase velocity without sacrificing quality.
  • Hire, mentor and be responsible for the growth and development of designers within the team organization.
  • Create user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with cross functional teams.
  • Simplify complexities around data visualization, helping our users get actionable insights seamlessly.
  • Iterate based on feedback from a broad range of team members, users, and subject matter experts. Give and receive feedback in regular reviews and critiques with designers.
  • Build a thorough understanding of the technology and influence the product strategy.
  • Guide your team to conduct and synthesize user research and help them build a deep understanding of our users and address usability issues.
  • Drive design decisions based on data from user metrics as well as qualitative interviews.
  • Effectively communicate design concepts to a range of stakeholders and audiences within the team as well as across the company. Build consensus and balance different priorities while dealing with ambiguity.
  • Initiate ideas and solutions beyond the product roadmap to improve the overall experience for our users.
Requirements

We are seeking a highly experienced and skilled Product Design Manager to join our team.

To succeed in this role, you should have 9+ years of product design experience, ideally with demonstrated success in enterprise/SaaS software products. 3+ years of experience building, growing & managing teams.

You should also have experience and/or passion for working with data visualization.

A strong portfolio that showcases your design work and ability to articulate the reasoning behind your design decisions is required.

You should be able to think through user problems while understanding technical constraints.

A self-learner with aptitude for understanding complex, technical concepts is essential.

Experience conducting and participating user research activities is necessary.

Please include your portfolio link and password in order to be considered for this role.

About You

No matter who you are or where you are from, there is always something to learn and something you can teach.

This is a great place to do that.

Come be your best self and help others do the same.

We encourage you to apply even if you do not believe you meet every single qualification.

Benefits

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds.

That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential.

We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.



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