Utility Network Coordinator

20 hours ago


Southampton, Southampton, United Kingdom Connect IT Utility Services Limited Full time
Job Description: Utility Network Coordinator

We are looking for a highly motivated and detail-oriented individual to join our team as a Utility Network Coordinator. In this role, you will play a crucial part in supporting planned electricity supply interruptions, ensuring efficient project execution, and excellent customer communication.

About Us:

Connect IT Utility Services Limited is a growing multi-utility company committed to delivering exceptional service in the utility sector.

The successful candidate will be responsible for conducting site visits to assess on-site conditions, identifying constraints, and recording relevant information to support project planning. They will also maintain accurate records of customer interactions, notification deliveries, and site assessments using internal systems.

Key Responsibilities:

  • Site Visits: Assess on-site conditions, identify constraints, and record relevant information to support project planning.
  • Administrative Support: Maintain accurate records of customer interactions, notification deliveries, and site assessments using internal systems.
  • Outage Planning: Review affected network segments and update interruption packs, including drawings and customer-specific details.
  • Progress Monitoring: Track project timelines and escalate delays to ensure works proceed smoothly.
  • Collaboration: Work with Project Managers, Senior Authorised Persons, and other stakeholders to ensure compliance with framework obligations and achieve operational goals.
  • Continuous Improvement: Identify opportunities to improve processes, enhance customer service, and streamline project delivery.

Requirements:

  • Career background working alongside regulated DNOs, delivery of underground and/or overhead lines activities.
  • Strong communication skills, with the ability to liaise professionally with customers and stakeholders.
  • Excellent organisational skills, with the ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office and CRM systems (Salesforce knowledge is a bonus).
  • A valid UK driving licence and willingness to travel to sites across the South of England.

Salary: £40,000 - £55,000 per annum



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