IT Support Project Coordinator

6 days ago


Southampton, Southampton, United Kingdom Global Technology Solutions Ltd Full time £32,000 - £35,000

We are seeking a talented IT Support Project Coordinator to join our team at Global Technology Solutions Ltd.

This is a fantastic opportunity to develop your skills in project coordination, customer relationship management, and technical support.

The estimated salary for this position is £32,000 - £35,000 per annum, depending on experience and qualifications.

Responsibilities:

  • Project Coordination: Coordinate the delivery of managed IT support services to ensure customer satisfaction.
  • Customer Relationship Management: Establish and maintain strong customer relationships, fostering long-term partnerships.
  • Issue Resolution: Identify and resolve technical issues promptly, ensuring high-quality service.
  • Documentation & Customisation: Document solutions and tailor IT processes for efficient, customer-focused support.
  • Metrics & Accountability: Meet project deadlines, gross margin goals, and utilization targets, while maintaining high levels of customer satisfaction.

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