Corrections Coordinator

4 weeks ago


Oxford, Oxfordshire, United Kingdom Oxford University Press Full time

About the Role

The Corrections Coordinator plays a pivotal role in ensuring the accuracy and quality of our published content. Working closely with cross-functional teams, this role is responsible for managing the editorial corrections process, triggered by various publishing scenarios, including low stock, market requests, and other essential corrections.

This position requires effective coordination of editorial activities to maintain content by correcting inaccuracies, updating topical content, and addressing changes to product offerings and rebranding. Establishing strong communication with stakeholders, including Delivery Project Managers, Designers, Media Managers, Audio Producers, Manufacturing, and Editorial teams, is crucial to ensure all necessary corrections are captured and implemented appropriately.

This role sits within the Production Editorial team and may involve carrying out frontlist production tasks or larger remediation projects to support the team.

Key Responsibilities

  • Coordinate the end-to-end correction process with teams across ELT and P&CO
  • Engage relevant stakeholders to investigate and action print and digital corrections in line with budget and schedule requirements
  • Manage incoming reprint correction requests from colleagues and markets using inputs recorded on MS Forms and other communications channels
  • Source files from the Archive, maintain data on Novus schedules, and create tickets on MS Teams to manage corrections in line with Manufacturing service level agreements
  • Maintain communications with appropriate colleagues in other departments to ensure the corrections process is followed as expected
  • Ensure all necessary corrections have been implemented by Reprint Technicians as expected, to maintain high-quality products for our customers
  • Ensure reprints trackers are kept updated
  • Identify continuous improvement and innovation opportunities within the corrections process and work with colleagues to ensure that new processes, workflows, systems, and lessons learnt are implemented effectively
  • Be an active member of the Corrections Key User group by contributing to group meetings, actions, and training
  • Provide a comprehensive brief to freelancers and suppliers, and check outputs for quality, consistency, and adherence to editorial standards
  • Monitor freelancer and supplier budgets when reprints are outsourced
  • Monitor and feedback on performance of freelancers and suppliers as required
  • Support the Production Editorial team with ad hoc editorial and project-related tasks as required

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

Essential:

  • Meticulous with a high level of attention to detail
  • Well-developed organizational skills and the ability to prioritize
  • Experience of working with cross-functional stakeholders
  • Resourceful and a good problem solver
  • Excellent verbal and written communication skills
  • Positive attitude focused on action and delivery

Desirable:

  • Experience of proofreading content and managing quality assurance standards
  • Experience of managing freelancers and suppliers
  • Able to engage effectively with and influence stakeholders at all levels in order to represent the team and elicit necessary information

Benefits

We care about work/life balance here at OUP. With this in mind, we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3 days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

This role comes with a discretionary annual bonus.

Please see our Rewards and Recognition page for more information.



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