Retail Operations Manager

4 weeks ago


Dunfermline, Fife, United Kingdom Betfred Full time

About the Role

Betfred is a leading global betting and gaming business with a strong presence in the UK. As a Shop Manager, you will play a pivotal role in driving the success of our retail operations, ensuring a warm and welcoming environment for customers to place bets, watch live sports, and play gaming machines.

Key Responsibilities

As a Shop Manager, you will be responsible for leading and developing a team of retail colleagues, delivering exceptional customer service, and maintaining the highest retail standards. You will also be responsible for ensuring that all customers are betting within their means and that our 'Think 21' policy is always followed.

Requirements

To be successful in this role, you will need to have previous management experience in the betting or gambling industry. You will also need to be a great leader, have a passion for delivering excellent customer service, and enjoy building credible relationships with colleagues and customers.

Benefits

  • Flexible Scheduling: Enjoy the freedom of choosing part-time or full-time opportunities with schedules that suit your lifestyle.
  • Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.
  • Secure Your Future: Build a nest egg with monthly pension contribution, helping you prepare for the future.
  • Family Support: Access enhanced Maternity & Paternity Pay to help you prepare for new additions to your family.
  • Refer and Earn: Cash-in on our 'Refer a Friend' programme – we're always looking for exceptional individuals like you.
  • Peace of Mind: Benefit from a death in service benefit, though we hope you'll never need it.
  • Save Smart: Enjoy discounts and cashback offers from a diverse range of high-street and online retailers, saving on everyday essentials and indulgences.

Why Work for Betfred?

Betfred is a company that values its employees and offers a range of benefits to support their wellbeing and career development. We are committed to providing a positive and inclusive work environment, where everyone has the opportunity to succeed.



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