Retail Operations Manager

15 hours ago

Dunfermline, Fife, United Kingdom Betfred Full time

Overview

Betfred is a leading global betting and gaming business with a strong presence in the UK. As a Shop Manager, you will play a crucial role in driving the success of our retail operations, ensuring a warm and welcoming environment for customers to place bets, watch live sports, and engage with our products.

Responsibilities

As a Shop Manager, you will be accountable for the performance of your shop, leading a team of retail colleagues to deliver exceptional customer service and maintain the highest retail standards. You will be an expert in betting, ensuring our customers enjoy our products responsibly and promote a culture of social responsibility.

Key Skills and Experience

To succeed in this role, you will need to demonstrate strong leadership and management skills, with previous experience in the betting or gambling industry. You will be passionate about delivering excellent customer service, building credible relationships with colleagues and customers, and driving business growth.

Benefits

  • Flexible Scheduling: Enjoy part-time or full-time opportunities with schedules that suit your lifestyle.
  • Earn Extra Rewards: Unlock bonuses and incentives to enhance your income.
  • Secure Your Future: Build a nest egg with monthly pension contributions.
  • Family Support: Access enhanced Maternity & Paternity Pay.
  • Refer and Earn: Cash-in on our 'Refer a Friend' programme.
  • Peace of Mind: Benefit from a death in service benefit.
  • Save Smart: Enjoy discounts and cashback offers from high-street and online retailers.

Get Recognised

  • Celebrate Longevity: Join our long-service recognition programme.
  • Peer and Manager Acknowledgment: Recognise and be recognised for your achievements.
  • Life's Milestones: Receive a gift to celebrate life's milestones.

Feel Valued

  • Always Accessible Healthcare: Benefit from a 24/7 virtual GP service.
  • Prioritise Mental Wellbeing: Utilise an independent service to identify and receive mental health support.
  • Financial Wellbeing: Optimise your budget with our financial wellbeing package.
  • Savings Made Easy: Set up salary-based savings and earn a 5% boost.
  • Personalised Financial Guidance: Access one-on-one support from an independent Financial Coach.
  • Comprehensive Assistance: Confidentially address life challenges through our Employee Assistance Programme.
  • Holistic Wellbeing Tools: Explore a wide range of resources for physical, mental, nutritional, and financial wellbeing through our Wellbeing App.
  • Eye Care Benefits: Enjoy complimentary eye tests and contributions towards single lens prescriptions for VDU users.

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