Client Service Advisor

2 days ago


Leicester, Leicester, United Kingdom Flogas Full time

Job Summary:

Flogas is seeking a Client Service Advisor to join their team at Head Office in Syston, Leicester. As a key member of the Flogas team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.

Salary:

£25,229 (Basic) + Bonus + Enhanced Overtime Rates

Key Responsibilities:

You will be responsible for providing expert advice and solutions to customers on various energy-related matters. This will involve resolving queries, negotiating prices, and managing multiple tasks simultaneously while achieving great results.

Requirements:

  • Proven experience in a customer-facing role with a strong track record of resolving complex customer issues.
  • Excellent communication skills, both written and verbal, with the ability to negotiate effectively.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.

We are committed to creating a positive and inclusive work environment where everyone feels valued and supported. If you are passionate about delivering exceptional customer service and have a strong background in client-facing roles, we would love to hear from you.


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