Customer Experience Champion for Click

7 days ago


Exeter, Devon, United Kingdom Arnold Clark Group Full time

We're seeking a highly motivated Customer Service Executive to deliver an exceptional customer experience at our Exeter Click & Collect branch, ensuring customers leave with a memorable impression of our products.

Our Click & Collect Product Geniuses enjoy:

  • £24,500 + performance-related bonus of up to £6,720 per annum
  • Click & Collect, Exeter
  • 33 days annual leave
  • Flexible working hours
  • Generous employee discounts
  • Private health care and sick pay cover
  • Maternity and paternity packages

If you're passionate about cars and delivering top-notch customer service, this role is perfect for you. As a Product Genius, you'll play a key part in the Click & Collect process, introducing customers to their chosen car online and guiding them through the selling process. We expect you to be enthusiastic, have great people skills, and a full UK driving licence.

Your day-to-day duties will include completing handovers and purchases, preparing for the day ahead, arranging documentation, encouraging social media reviews, and providing excellent customer support. You'll receive extensive training and coaching to help you excel in this role.

In return, we offer an attractive salary, generous benefits, and opportunities for career growth. If you're a driven individual who takes pride in your work and wants to make a real difference, apply now



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