Pension Customer Engagement Expert
3 days ago
Pension Customer Support: A Rewarding Career Path
Candidate Source Careers is committed to delivering exceptional customer experiences and driving business growth. As a Pension Customer Support Agent, you will play a vital role in achieving these goals.
Key Responsibilities
- Provide first-time resolution and a positive experience for up to 40 customers daily.
- Escalate complex queries to senior colleagues, ensuring customer satisfaction.
- Communicate openly and honestly with customers, demonstrating empathy and understanding for their needs.
- Participate in training programs to enhance skills, knowledge, and regulatory compliance.
- Collaborate with the team to share best practices, promote a positive work environment, and drive business growth.
Benefits
A competitive salary range of £24,000 - £28,000 per annum, commensurate with experience, is offered along with a comprehensive benefits package and opportunities for career development.
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