Fire Detection Operations Manager

1 week ago

London, Greater London, United Kingdom H&K Fire Engineering Full time
Job Title: Fire Detection Operations Manager

Location: Central London

Job Summary:

We are seeking a highly skilled Fire Detection Operations Manager to lead our Fire Detection team and drive service delivery excellence. As a key member of our H&K Fire Engineering team, you will be responsible for ensuring that client SLAs are met and the Fire Detection service department operates efficiently and in line with company standards.

Key Responsibilities:

  • Develop and implement strategies to improve service delivery and meet client expectations.
  • Lead and manage the Fire Detection team to achieve departmental goals and objectives.
  • Collaborate with cross-functional teams to ensure seamless service delivery and alignment with company standards.
  • Monitor and analyze service delivery metrics to identify areas for improvement.
  • Develop and maintain relationships with clients to ensure their needs are met and expectations are exceeded.

Requirements:

  • Proven experience in fire systems and service delivery.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Knowledge of fire safety regulations and standards.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Collaborative team culture.

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