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Service Desk Specialist
2 months ago
Hemmersbach UK Ltd is seeking a skilled Service Desk Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients worldwide.
Key Responsibilities- Provide expert-level support for print and imaging capabilities, including remote diagnostics and troubleshooting.
- Work closely with our team to resolve issues and escalate complex problems to our engineers.
- Develop and maintain strong relationships with our clients, ensuring their needs are met and exceeded.
- Participate in ongoing training and development to stay up-to-date with the latest technologies and best practices.
- A dynamic and supportive team environment.
- Opportunities for career growth and professional development.
- A comprehensive benefits package, including pension and medical cash plan.
- A competitive salary and additional shift allowance.
- Previous experience in a service desk or help desk environment.
- Strong attention to detail and excellent communication skills.
- Able to work effectively in a team environment and adapt to changing priorities.
We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your CV and availability to interview, along with your salary expectations.
