Senior Retail Advisor

4 days ago


Lincoln, Lincolnshire, United Kingdom Toolstation Full time
About the Role

The Senior Retail Advisor - Lincoln Bishops Road role involves being the friendly face of Toolstation, helping customers find what they need while also being hands-on with deliveries, warehouse tasks, and stocking shelves. You will be accountable for supporting colleagues to deliver a great customer experience, so whilst retail experience is not essential, you will need some experience of either being a key holder or supervising team members.

Your key responsibilities will include:

  1. Providing excellent customer service, answering queries, and resolving issues in a professional manner.
  2. Selling the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
  3. Maintaining a high level of product knowledge, including information on tools, equipment, and other products sold by Toolstation.

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